A comprehensive multi-Contractor Framework which includes both servicing & maintenance and installations, giving users a choice of having combined contracts covering both elements, or the ability to have separate contracts and contractors for each element.

The 3-star type servicing and maintenance arrangement for domestic and commercial systems will help keep your homes warm, working and compliant. Whether the system is gas, oil, electric or renewable technology fuelled, our Framework effectively meets compliance objectives, delivers timely repairs and achieves high levels of resident satisfaction.

Complete heating system installations, or boiler only installations, are also included for all traditional fuel types such as gas, oil, and electric, as well as various types of renewable technology solutions to help keep your homes efficient, warm, up to date and compliant.

Order / Project Scale & Type Small (10 Properties) to large (100,000 Properties) delivered on a term contract basis
Mini Competition Yes
Direct Selection Yes
No Of Contractors Seven
Framework Type Partnering Multi Contractor Framework, with Licence arrangements for Clients
Subordinate Contracts Yes, JCT MTC 2016 for Long-Term Maintenance Arrangements and/or Form of Order on a project basis
TUPE Enabled Yes, a facility to manage inward and outward TUPE transfers is included
Commercial Arrangements Price Per Property, Composite and / or Schedule of Rates – Servicing and Maintenance. EP Bespoke Framework Rates – Installations
Flexibility Options can be varied to meet the individual requirements of the client, such as, choice of boiler manufacturer, heating type and system design.
Delivery Process A 10 month or 11 month or MOT cycle of servicing appointments and 24/7 responsive repairs. Further bespoke service cycles can be used. EP Rolling Delivery System for installation works, providing clients with maximum budget control and contractors with low-risk delivery.
Time To Access Immediate Licence Arrangement
Framework Start Date May 2020
Framework End Date May 2024
OJEU Contract Notice Click Here
OJEU Award Notice Click Here
Quality This framework was evaluated on the basis of 60% price and 40% quality, which can be adjusted via mini-competition to suit your specific requirements.
Coverage Price capping in;East Anglia, Bedfordshire and Hertfordshire, Essex, Milton Keynes, Buckinghamshire CC, Derbyshire and Nottinghamshire, Leicestershire, Rutland and Northamptonshire, Lincolnshire North and North East Lincolnshire with ability to use UK wide.
References Specification, Pricing and Contractor references are easily obtainable by request.
Annual Charge There is no joining fee or annual charge attached to the usage of this framework.
Membership Fee Membership to Eastern Procurement is also free of charge for both of our membership options.


Click here and view the Virtual Framework Launch 2020 to learn more about how the Framework works and hear directly from our contractors about their companies and how they can assist you.


Framework Overview
As with all Eastern Procurement products and services, this framework features an incredible specification. It is easily accessible for all our members to enjoy and utilise as and when they require it. Whether that is for a one off programme of works or a scheduled planned improvements programme, it is designed to match each individual bespoke requirement
Why Use Us                                                             
Our supply partnering contractors are pre-qualified and accredited in their area of expertise. They have met and surpassed our very stringent minimum requirements standard, guaranteeing the highest quality technical specialists whilst delivering exceptional value for money.

Our Service
Our Frameworks are designed to make a real difference to our public sector members. Designed around their everyday needs and requirements, bringing with them genuine and measurable value for money efficiencies without compromising on specification, choice or compliance.

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